Privacy Policy

SL Shoponline Tanzania Limited

Shoponline® iOS Privacy Policy and Application Terms of Use

The following are the Terms of Use for the Shoponline® software application (the “Application”) that is compatible for use on the iPhone® mobile device, iPad® mobile device and other devices operating on the Apple® mobile operating system (“Eligible Mobile Device”). These Terms of Use are part of, and are to be read together with the websiteService Terms or any other applicable account terms and conditions. These Terms of Use shall apply to the Customer and any person (referred to herein as “you”) who accesses or uses any feature of the Application. These Terms of Use are apart from and in addition to any other agreement with a wireless data service agreement. SL Shoponline Tanzania Limited (hereinafter referred to as “Shoponline”) may change these Terms of Use at any time by notifying you of a change when you next start the Application.

BY CLICKING “AGREE”, YOU ACKNOWLEDGE THAT YOU HAVE THE AUTHORITY TO AGREE TO THESE TERMS OF USE AND YOU HAVE READ THESE TERMS OF USE AND AGREE THAT YOU WILL BE BOUND THEREBY IN CONSIDERATION FOR THE PROVISION OF THE APPLICATION BY SHOPONLINE IN ACCORDANCE WITH THESE TERMS OF USE. IF YOU DO NOT AGREE TO THE TERMS OF USE, YOU WILL BE UNABLE TO USE THE APPLICATION.

The Application is a feature that permits the Customer to connect to the Shoponline Platform using an Eligible Mobile Device. Please note, however, that at the present time the Application does not enable the Customer to utilize the full functionality of the Shoponline platform that would otherwise be available if the Customer were accessing the Shoponline platform through a desk top computer, work station or laptop.

©Shoponline - All rights reserved.

Copyright in these pages and in the screens displaying the pages, and in the information and materials therein and their arrangement is owned by Shoponline unless otherwise indicated. Shoponline is service marks of Shoponline or its subsidiaries, used and/or registered around the world. Shoponline and its subsidiaries may also claim right in certain other trademarks contained in these materials. Apple, the Apple logo, iPhone, and iPad are trademarks of Apple Inc, registered in the US and other countries. App Store is a service mark of Apple Inc, registered in the US and other countries.

Charges

Shoponline Tanzania will not be responsible for any charges made by any telecommunications operator in connection with any Communication. The Customer shall ensure that its users of Shoponline are aware that they may incur charges imposed by the telecommunications operator when they use Shoponline. There is no charge for using the Application. Regular account charges will apply to services and features that are accessible through the Application.

 

Push Notifications

When you are logged into the Application, you may receive a message asking if you would like to allow push notifications. Push notifications are a way for an application to deliver information, including alerts, sounds and icon badges, to your Eligible Mobile Device. Push notifications can be delivered whether or not you are currently logged-in to and/ or using the Application and whether or not your Eligible Mobile Device is in locked and/or in sleep mode.

Shoponline does not charge a fee for sending push notifications, but fees may be imposed by your telecommunications operator depending on your data plan. You may discontinue push notifications in your Eligible Mobile Device’s settings.

License

You are granted a non-exclusive non-sub licensable, personal, limited license to install and use the Application only on an Eligible Mobile Device that you own or control or that the Customer has provided to you (“Device”). Use of the Application is limited to your business use and as otherwise expressly permitted herein. This limited right to use such Application is revocable in the discretion of Shoponline. Shoponline retains all right, title and interest in and to the Application and any modifications and updated thereto. All rights not expressly granted to you herein are reserved.

License Restrictions

Except as expressly set out in these Terms of Use or as permitted by any local law, you agree;

a)    Not to copy the Application except where such copying is incidental to normal use of the Application, or where it is necessary for the purpose of back-up or operational security;

b)    Not to rent, lease, sub-license, loan translate, merge, adapt, vary or modify the Application;

c)    Not to make alterations to, or modifications of, the whole or any part of the Application, or permit the Application or any part of it to be combined with, or become incorporated in, any other programs;

d)    not to disassemble, decompile, reverse-engineer or create derivative works based on the whole or any part of the Application or attempt to do any such thing except to the extent that such actions cannot be prohibited because they are essential for the purpose of achieving inter-operability of the Application with another software program, and provided that the information obtained by you during such activities;

                            i.        is used only for the purpose of achieving inter-operability of the Application with another software program;

                           ii.        is not unnecessarily disclosed or communicated without the Shoponline’s prior written consent to any third party; and

                          iii.        is not used to create any software that is substantially similar to the Application;

e)    to keep all copies of the Application secure and to maintain accurate and up-to-date records of the number and locations of all copies of the Application;

f)     to include the Shoponline’s copyright notice on all entire and partial copies you make of the Application on any medium;

g)    not to provide or otherwise make available the Application in whole or in part(including object and source code), in any form to any person without prior written consent from us; and

h)    to comply with all technology control or export laws and regulations that apply to the technology used or supported by the Application or any service, together, “License Restrictions”.

Acceptable Use Restrictions

You must;

a)    not use the Application or any service in any unlawful manner, for any unlawful purpose, or in any manner inconsistent with these Terms of Use, or act fraudulently or maliciously, for example, by hacking into or inserting malicious code, including viruses, or harmful data, into the Application, any services or any operating system.

b)    not infringe the Shoponline’s intellectual property rights or those of any third party in relation to your use of the Application or any service, including the submission of any material(to the extent that such use is not licensed by these Terms of Use);

c)    not transmit any material that is defamatory, offensive or otherwise objectionable in relation to your use of the Application or any service;

d)    not use the Application or any service in a way that could damage, disable, overburden, impair or compromise Shoponline’s systems or security or interfere with other users; and

e)    not collect or harvest any information or data any service or the Shoponline’s systems or attempt to decipher any transmissions to or from the servers running any service.

Security and Encryption

Communications from Eligible Mobile Devices are inherently less reliable than communications from physically connected computer systems. You must take all reasonable security precautions to prevent fraudulent use of your Device and the Application. These precautions include; keeping your Device and security token safe, not allowing anyone else to have or use your Device and security token and notifying Shoponline without delay if you know or suspect that your security token has been lost.

Shoponline uses a high level of encryption. It is your responsibility to ensure that your ability to use the Application and the Device is allowed under local law. Shoponline is not responsible for any loss or damage you may incur as a result of not being able to use, or allowed to use, the Application or the Device in your jurisdiction.

 

 

Liability

The Application is provided “as is” and without warranty of any kind, including without limitation any warranty as to its functionality, availability, security, or freedom from virus or other harmful code. There will be times when the Application will not be available due to system maintenance and upgrades and outages on phone networks. Accordingly, Shoponline shall not be liable for any claims, losses or damages arising from, in connection with or related to the Application, whether because of delay, interruption, disruption or similar failure or from any disclosure of account information to third parties, or any non-delivery, misdirected delivery or mishandling of, or inaccurate content in, the information sent through the Application, except to the extent directly resulting from the fraud, gross negligence or willful misconduct of Shoponline. Nothing in these Terms of Use shall limit or exclude Shoponline’s liability fordeath or personal injury resulting from its negligence, fraud or fraudulent misrepresentation, and any other liability that cannot be exclude or limited by law.

Third Party Sites

If you use links included in the Application to gain access to a Word Wide Web site or internet location or source of information of any company, organization or person other than Shoponline or its affiliates (collectively, “Third-party Site”), you acknowledge that neither Shoponline nor any of its affiliates shall be responsible for any information or other links found at any such Third-party Site or for your use of such information. The Application provides such links only as a convenience to you, you may be required to enroll or otherwise subscribe to a Third-party Site in order to gain access to it, and Shoponline and its affiliates have not tested any software or verified any information found at such sites, including the content of any prospectus or sales literature contained on such sites (except with respect to a prospectus or sales literature prepared by Shoponline or its affiliates). The fact that the Application has provided a link to a Third-party Site does not signify an endorsement of the site or its contents by Shoponline or its affiliates of any security or investment referenced on the site. A Third-party Site may have terms of use and a privacy policy different from that of the Application or Shoponline or its affiliates, as applicable and may provide less security. The terms of use, security, privacy policy, and any other terms of the Third-party Site will apply.

Privacy

Our goal is to maintain your trust and confidence when handling personal information about you.

The security of personal information about you is our priority. We protect this information by maintaining physical, electronic, and procedural safeguards in accordance with applicable law. We train our employees in the proper handling of personal information. When we use other companies to provide services for us, we require them to protect the confidentiality of personal information they receive.

This section tells you how we may collect, use share and otherwise process personal information about you (and other individuals whose information you may provide to us) in connection with the Application.

What Information do we collect?

We collect traffic information about all users of the Application and our other Applications and websites, including your IP address. This includes information about which application/web pages you access or visit and your use of the functions provided by the Application and we collect aggregated information about how many users log into the Application on a daily basis.

In addition to the information described above, we process the personal information that the Customer has provided us in order to set you up as a user of Shoponline, including your name, address, contact and other identification details, for the purposes described below.

You should not give us any particularly sensitive personal information through this Application, whether about yourself or anyone else-this includes, in particular, information regarding racial or ethnic origin, political, religious or other similar beliefs, health or sex life, trade union membership, criminal record as well as other rulings issued during judicial or administrative proceedings, offences committed or alleged to have been committed, and social security, national insurance and other similar and other similar national identifying numbers.

Our Use and Disclosure of Your Personal Information

We use the information we collect in connection with the Application to provide and administer the Application (including providing software updates and protect support) and the functions that we perform through the Application and generally to manage our relationship with you. We may also use the information for the following purposes;

  • performing our obligations under applicable laws and regulations anywhere in the world, including anti-money-laundering and anti-terrorist laws and regulations, co-operating with courts and other tribunals and with national and international regulatory, prosecuting and other governmental authorities, and taking steps in the fight against fraud and other crimes;
  • for risk assessment, statistical, trend analysis and planning purposes in the context of administering, managing, monitoring and improving our own businesses; and
  • to monitor and record calls and electronic communications with you for quality, training, investigation and fraud prevention purposes.

Our use of your personal information for these purposes may include disclosure to our affiliates and to our or their services providers, to your firm and its affiliates, and to courts and other tribunals, national and international regulatory, prosecuting and other governmental authorities, other financial institutions with whom we share information for fraud and other crime-prevention purposes, purchases (and potential purchases) of our businesses, and (in each case) their professional advisors and service providers, and other similar bodies. Given the international nature of our business, this may involve transfer of personal information to any country in the world, including countries which may not have laws protecting the use of your personal information which are as strong as the laws in your country. The security of your personal information is our priority and we maintain safeguards to protect it. By accepting these Terms of Use you agree international transfers and to our use and disclosure of your personal information.

Privacy Requests and Questions

To request a copy of the information we hold on you or if you have other requests of questions about privacy or your right (which may include, subject to applicable law, the right to correct and sometimes object to or delete certain information), please contact Shoponline. We may charge you a reasonable administration fee for providing such access, as permitted under applicable law. You can also access and/or change your personal information by accessing your Shoponline account.

Termination

You can terminate your license to use the Application by deleting the Application from your Device. This will automatically terminate on closure of all your Account with Shoponline. In addition, Shoponline may terminate your license immediately by written notice to you if you commit a material or persistent breach of these Terms of Use which you fail to remedy (if remediable) within 14 days after service of written notice requiring you to do so, or if you breach any of the terms in the License Restrictions or the Acceptable Use Restrictions sections above, or on 30 days’ notice to you (for example, if Shoponline decides to withdraw or replace the Application).

On termination for any reason, all rights granted to you under these Terms shall cease, and you must immediately delete or remove the Application from all Devices, and immediately destroy all the Application then in your possession, custody or control, and certify to us that you have done so.

You must delete the Application from your Device if you change your Device or dispose of it.

The laws of Tanzania shall apply, always.

In addition to your agreement with the foregoing terms and conditions, you acknowledge and agree to the following provisions with respect to your use of the Application.

These Terms of Use are agreement between you and Shoponline. Apple Inc. (“Apple”) is not a party of these Terms of Use and does not own and is not responsible for the Application. Apple is not providing any warranty for the Application, except if applicable, to refund the purchase price for it. Apple is not responsible for maintenance or other support services for the Application and shall not be responsible for any other claims, losses, liability, damages, costs or expenses with respect to the Application, including, without limitation, any third party product liability claims, claims that the Application fails to conform to any applicable legal or regulatory requirement, claims arising under consumer protection or similar legislation, and claims with respect to intellectual property infringement.

 

Any inquiries or complaints relating to the use of the Application, including those pertaining to intellectual property rights, must be directed to the Shoponline at the following addresses:

SL Shoponline Tanzania Limited

P.O. Box 105286,

Dar Es Salaam, Tanzania

Email: [email protected]

Tel: +255 757 110 212 / 688 110212

 

SL Shoponline Tanzania Limited

Shoponline® Android Privacy Policy andApplication Terms of Use

The following are the Terms of Use for the Shoponline® software application (the “Application”) that is compatible with mobile devices operating on the Android™ operating system (“Eligible Mobile Device”). These Terms of Use are part of, and are to be read together with the websiteService Terms (or any other applicable account terms and conditions), the Confidentiality and Data Privacy Conditions, if applicable. These Terms of Use shall apply to the Customer and any person (referred to herein as “you”) who accesses or uses any feature of the Application. These Terms of Use are apart from and in addition to any other agreement with a wireless data service agreement. SL Shoponline Tanzania Limited(hereinafter referred to as “Shoponline”) may change these Terms of Use at any time by notifying you of a change when you next start the Application.

BY CLICKING “AGREE”, YOU ACKNOWLEDGE THAT YOU HAVE THE AUTHORITY TO AGREE TO THESE TERMS OF USE ON BEHALF OF SHOPONLINES’S CUSTOMER, AND YOU HAVE READ THESE TERMS OF USE AND AGREE THAT BOTH YOU AND THE CUSTOMER WILL BE BOUND THEREBY IN CONSIDERATION FOR THE PROVISION OF THE APPLICATION BY SHOPONLINE IN ACCORDANCE WITH THESE TERMS OF USE. IF YOU DO NOT AGREE TO THE TERMS OF USE, YOU WILL BE UNABLE TO USE THE APPLICATION.

The Application is a feature that permits the Customer to connect to the Shoponline Platform using an Eligible Mobile Device. Please note, however, that at the present time the Application does not enable the Customer to utilize the full functionality of the Shoponline platform that would otherwise be available if the Customer were accessing the Shoponline platform through a desk top computer, work station or laptop.

©Shoponline All rights reserved

Copyright in these pages and in the screens displaying the pages, and in the information and materials therein and their arrangement is owned by Shoponline unless otherwise indicated. Shoponline is service marks of Shoponline or its subsidiaries, used and/or registered around the word. Shoponline and its subsidiaries may also claim right in certain other trademarks contained in these materials. Android and Google Play are trademarks of Google Inc.

Charges

Shoponline will not be responsible for any charges made by any telecommunications operator in connection with any Communication. The Customer shall ensure that its users of Shoponline are aware that they may incur charges imposed by the telecommunications operator when they use Shoponline. There is no charge for using the Application. Regular account charges will apply to services and features that are accessible through the Application.

Push Notifications

When you are logged into the Application, you may receive a message asking if you would like to allow push notifications. Push notifications are a way for an application to deliver information, including alerts, sounds and icon badges, to your Eligible Mobile Device. Push notifications can be delivered whether or not you are currently logged-in to and/ or using the Application and whether or not your Eligible Mobile Device is in locked and/or in sleep mode.

Shoponline does not charge a fee for sending push notifications, but fees may be imposed by your telecommunications operator depending on your data plan. You may discontinue push notifications in your Eligible Mobile Device’s settings.

License

You are granted a non-exclusive non-sub licensable, personal, limited license to install and use the Application only on an Eligible Mobile Device that you own or control or that the Customer has provided to you (“Device”). Use of the Application is limited to your business use and as otherwise expressly permitted herein. This limited right to use such Application is revocable in the discretion of Shoponline. Shoponline retains all right, title and interest in and to the Application and any modifications and updated thereto. All right not expressly granted to you herein are reserved.

License Restrictions

Except as expressly set out in these Terms of Use or as permitted by any local law, you agree;

i)      Not to copy the Application except where such copying is incidental to normal use of the Application, or where it is necessary for the purpose of back-up or operational security;

j)      Not to rent, lease, sub-license, loan translate, merge, adapt, vary or modify the Application;

k)    Not to make alterations to, or modifications of, the whole or any part of the Application, or permit the Application or any part of it to be combined with, or become incorporated in, any other programs;

l)      not to disassemble, decompile, reverse-engineer or create derivative works based on the whole or any part of the Application or attempt to do any such thing except to the extent that such actions cannot be prohibited because they are essential for the purpose of achieving inter-operability of the Application with another software program, and provided that the information obtained by you during such activities;

                          iv.        is used only for the purpose of achieving inter-operability of the Application with another software program;

                           v.        is not unnecessarily disclosed or communicated without Shoponline’s prior written consent to any third party; and

                          vi.        is not used to create any software that is substantially similar to the Application;

m)  to keep all copies of the Application secure and to maintain accurate and up-to-date records of the number and locations of all copies of the Application;

n)    to include Shoponline’s copyright notice on all entire and partial copies you make of the Application on any medium;

  • o)    not to provide or otherwise make available the Application in whole or in part(including object and source code), in any form to any person without prior written consent from us; and

p)    to comply with all technology control or export laws and regulations that apply to the technology used or supported by the Application or any service, together, “License Restrictions”.

Acceptable Use Restrictions

You must;

f)     not use the Application or any service in any unlawful manner, for any unlawful purpose, or in any manner inconsistent with these Terms of Use, or act fraudulently or maliciously, for example, by hacking into or inserting malicious code, including viruses, or harmful data, into the Application, any services or any operating system;

g)    not infringe Shoponline’s intellectual property rights or those of any third party in relation to your use of the Application or any service, including the submission of any material(to the extent that such use is not licensed by these Terms of Use);

h)    not transmit any material that is defamatory, offensive or otherwise objectionable in relation to your use of the Application or any service;

i)      not use the Application or any service in a way that could damage, disable, overburden, impair or compromise Shoponline’s systems or security or interfere with other users; and

j)      not collect or harvest any information or data any service or Shoponline’s systems or attempt to decipher any transmissions to or from the servers running any service.

 

Security and Encryption

Communications from Eligible Mobile Devices are inherently less reliable than communications from physically connected computer systems. You must take all reasonable security precautions to prevent fraudulent use of your Device and the Application. These precautions include; keeping your Device and security token safe, not allowing anyone else to have or use your Device and security token and notifying Shoponline without delay if you know or suspect that your security token has been lost.

Shoponline uses a high level of encryption. It is your responsibility to ensure that your ability to use the Application and the Device is allowed under local law. Shoponline is not responsible for any loss or damage you may incur as a result of not being able to use, or allowed to use, the Application or the Device in your jurisdiction.

 

Liability

The Application is provided “as is” and without warranty of any kind, including without limitation any warranty as to its functionality, availability, security, or freedom from virus or other harmful code. There will be times when the Application will not be available due to system maintenance and upgrades and outages on phone networks. Accordingly, Shoponline shall not be liable for any claims, losses or damages arising from, in connection with or related to the Application, whether because of delay, interruption, disruption or similar failure or from any disclosure of account information to third parties, or any non-delivery, misdirected delivery or mishandling of, or inaccurate content in, the information sent through the Application, except to the extent directly resulting from the fraud, gross negligence or willful misconduct of Shoponline. Nothing in these Terms of Use shall limit or exclude Shoponline’s liability for death or personal injury resulting from its negligence, fraud or fraudulent misrepresentation, and any other liability that cannot be exclude or limited by law.

Third Part Sites

If you use links included in the Application to gain access to a Word Wide Web site or internet location or source of information of any company, organization or person other than Shoponline or its affiliates (collectively, “Third-party Site”), you acknowledge that neither Shoponline nor any of its affiliates shall be responsible for any information or other links found at any such Third-party Site or for your use of such information. The Application provides such links only as a convenience to you, you may be required to enroll or otherwise subscribe to a Third-party Site in order to gain access to it, and Shoponline and its affiliates have not tested any software or verified any information found at such sites, including the content of any prospectus or sales literature contained on such sites (except with respect to a prospectus or sales literature prepared by Shoponline or its affiliates). The fact that the Application has provided a link to a Third-party Site does not signify an endorsement of the site or its contents by Shoponline or its affiliates of any security or investment referenced on the site. A Third-party Site may have terms of use and a privacy policy different from that of the Application or Shoponline or its affiliates, as applicable and may provide less security. The terms of use, security, privacy policy, and any other terms of the Third-party Site will apply.

Privacy

Our goal is to maintain your trust and confidence when handling personal information about you.

The security of personal information about you is our priority. We protect this information by maintaining physical, electronic, and procedural safeguards in accordance with applicable law. We train our employees in the proper handling of personal information. When we use other companies to provide services for us, we require them to protect the confidentiality of personal information they receive.

This section tells you how we may collect, use share and otherwise process personal information about you (and other individuals whose information you may provide to us) in connection with the Application.

What Information do we collect?

We collect traffic information about all users of the Application and our other Applications and websites, including your IP address. This includes information about which application/web pages you access or visit and your use of the functions provided by the Application and we collect aggregated information about how many users log into the Application on a daily basis.

In addition to the information described above, we process the personal information that the Customer has provided us in order to set you up as a user of Shoponline, including your name, address, contact and other identification details, for the purposes described below.

You should not give us any particularly sensitive personal information through this Application, whether about yourself or anyone else-this includes, in particular, information regarding racial or ethnic origin, political, religious or other similar beliefs, health or sex life, trade union membership, criminal record as well as other rulings issued during judicial or administrative proceedings, offences committed or alleged to have been committed, and social security, national insurance and other similar and other similar national identifying numbers.

Our Use and Disclosure of Your Personal Information

We use the information we collect in connection with the Application to provide and administer the Application (including providing software updates and protect support) and the functions that we perform through the Application and generally to manage our relationship with you. We may also use the information for the following purposes;

  • performing our obligations under applicable laws and regulations anywhere in the world, including anti-money-laundering and anti-terrorist laws and regulations, co-operating with courts and other tribunals and with national and international regulatory, prosecuting and other governmental authorities, and taking steps in the fight against fraud and other crimes;
  • for risk assessment, statistical, trend analysis and planning purposes in the context of administering, managing, monitoring and improving our own businesses; and
  • to monitor and record calls and electronic communications with you for quality, training, investigation and fraud prevention purposes.

Our use of your personal information for these purposes may include disclosure to our affiliates and to our or their services providers, to your firm and its affiliates, and to courts and other tribunals, national and international regulatory, prosecuting and other governmental authorities, other financial institutions with whom we share information for fraud and other crime-prevention purposes, purchases ( and potential purchases) of our businesses, and (in each case) their professional advisors and service providers, and other similar bodies. Given the international nature of our business, this may involve transfer of personal information to any country in the world, including countries which may not have laws protecting the use of your personal information which are as strong as the laws in your country. The security of your personal information is our priority and we maintain safeguards to protect it. By accepting these Terms of Use you agree international transfers and to our use and disclosure of your personal information.

Privacy Requests and Questions

To request a copy of the information we hold on you or if you have other requests of questions about privacy or your right (which may include, subject to applicable law, the right to correct and sometimes object to or delete certain information), please contact Shoponline. We may charge you a reasonable administration fee for providing such access, as permitted under applicable law. You can also access and/or change your personal information by contacting Shoponline.

Termination

You can terminate your license to use the Application by deleting the Application from your Device. This will automatically terminate on closure of all of Customer’s Accounts with Shoponline. In addition, Shoponline may terminate your license immediately by written notice to you if you commit a material or persistent breach of these Terms of Use which you fail to remedy (if remediable) within 14 days after service of written notice requiring you to do so, or if you breach any of the terms in the License Restrictions or the Acceptable Use Restrictions sections above, or on 30 days’ notice to you (for example, if Shoponline decides to withdraw or replace the Application).

On termination for any reason, all rights granted to you under these Terms shall cease, and you must immediately delete or remove the Application from all Devices, and immediately destroy all the Application then in your possession, custody or control, and certify to us that you have done so.

You must delete the Application from your Device if you change your Device or dispose of it.

The laws of Tanzania shall apply, always.

Inquiries

Any inquiries or complaints relating to the use of the Application, including those pertaining to intellectual property rights, must be directed to Shoponline at the following addresses:

SL Shoponline Tanzania Limited

P.O. Box 105286

Dar Es Salaam, Tanzania

Email: [email protected]

Tel: +255 757 110 212 / 688 110212